FAQ's
Welcome to our FAQ, we are so happy to have you here!
We have tried to answer the most common questions.
Cancellation FAQs
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times typically range from 5–7 business days depending on your location and the shipping method you choose. Once your order ships, you’ll receive a tracking number via email.
Delivery or Shipping FAQs
Below are some of are common questions about orders
How do I track my order?
After placing an order, you’ll receive a confirmation email and later a shipping email with a tracking link. You can follow your package in real time until it arrives.
Do you offer free shipping?
Yes, we offer free standard shipping on all chair orders within eligible regions. Additional fees may apply for remote areas or international shipments.
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times typically range from 5–7 business days depending on your location and the shipping method you choose. Once your order ships, you’ll receive a tracking number via email.
Payment or Refund FAQs
Below are some common questions about our products
What payment methods do you accept?
We accept major payment methods including credit/debit cards, PayPal, and digital wallet options. All payments are processed securely.
Returns or Replacement FAQs
Below are some common questions about our products
What is your return policy?
We offer a 30-day return policy on all unused and undamaged chairs in their original packaging. If you’re not fully satisfied with your purchase, you can start a return request, and our team will guide you through the process.
Can I exchange my chair for a different model or color?
Absolutely. If you’d like to exchange your chair, just contact our support team within 15 days of delivery. Exchanges are subject to product availability, and shipping fees may apply depending on your location.
What should I do if I receive the wrong item or a damaged package?
If your order arrives incorrect or damaged, reach out to us within 48 hours with photos. We’ll resolve it quickly with a replacement or suitable solution.
Warranty FAQs
Below are some common questions about our products
Do your chairs come with a warranty?
Absolutely. All our chairs include a manufacturer’s warranty covering defects in materials and craftsmanship. Warranty length varies by model.
Services or Setup FAQs
Below are some common questions about our products
Do the chairs require assembly?
Yes, most chairs require minimal assembly. Each product includes step-by-step instructions and necessary tools for an easy setup.
Support Scope FAQs
Below are some common questions about our products
Are your chairs suitable for all body types?
Yes. We offer multiple models designed to support different heights, weights, and posture needs. Check each product page for recommended specifications.
Product FAQs
Below are some common questions about our products
What materials are your gaming and corporate chairs made from?
Our chairs use premium upholstery, high-density foam, durable metal frames, and ergonomic support systems designed for long-term comfort.